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The goods are stuck in customs clearance

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Nature Girl Herbs - The goods are stuck in customs clearance
FacepalmThe goods are stuck in customs clearance. The seller told me to finish it myself by bringing a license to customs to get the goods.
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Loss:
$171

Preferred solution: The goods are stuck in customs clearanceThe seller told me to finish it myself by bringing a license to customs to get the goods

DiW W
map-marker Jacksonville, Florida

FRAUD-SCAM, BAD BUSINESS PRACTICES

I was scammed to at a church fall festival along with 4 other know complaints. this is all the information I have on her: Ally Laughlin 2880 David Walker Dr. Eustis FL 32726 (3**) **8-6141 for EARTH HERBS, NATURE GIRL HERBS and the following email addresses: www.NatureGirlHerbs.com, MountainTd@***.com, EarthHerbsPlants@***.com & info@***.com. Make sure you CANCEL your credit card & file a claim, send an email to stop the auto ship, refuse delivery if you should get a box. She has been sited at Bank of America on US1 in St. Augustine. This business has DISHONEST BUSINESS practices & is very non ethical. We must come together to stop this business.
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Loss:
$600
11 comments
Guest

The gal who wrote this nonsense about this wonderful company Nature Girl and owner WAS sued and the judge awarded them $50,000-we take defamation VERY seriously and have already contacted this url at pissed consumer and will subpoena the records so we will know of anyone who writes cruel and defamatory comments about us again..it will NOT be tolerated.

Guest
reply icon Replying to comment of Guest-646908

Ring a bell? Straight from the CT Attorney General's office...

2010 Press Releases

Connecticut Attorney General's Office

Press Release

Attorney General Announces Consumers To Receive $88,000 In Settlement Of Sunrise Herbal Lawsuit

May 12, 2010

Attorney General Richard Blumenthal today announced that Sunrise Herbal Remedies, Inc. of Bethel and its owner Valerie Hawk-Hoffman will make full refunds to consumers -- a total of $88,000 -- settling a state lawsuit alleging unwanted deliveries and abusive collection practices.

Blumenthal sued the company and Hawk-Hoffman in 2007 on behalf of Department of Consumer Protection (DCP) Commissioner Jerry Farrell, Jr. More than 370 consumers have filed complaints about Sunrise Herbal -- also known as Sage Advice, Inc. and Herbs and Teas -- with Blumenthal’s office and DCP.

Hawk-Hoffman and her company agreed to a settlement ensuring full restitution to all consumers who complained to DCP and Blumenthal’s office. She and her company denied any wrongdoing in the settlement.

“This settlement guarantees full restitution -- 100 cents on the dollar -- for as many as 400 consumers who allege Ms. Hawk-Hoffman and her company sent and billed them for products they never ordered,” Blumenthal said. “Some consumers who placed a single order alleged they instead received monthly shipments. Others complained of signing up for once monthly deliveries only to be sent products two or three times a month. Still others complained of difficulties in canceling orders, as well as allegedly abusive collection practices for moneys they said they did not owe.

“This agreement settles serious charges and assures consumers get back all alleged overcharges and payments for disputed orders,” Blumenthal said.

Sunrise Herbal and Hawk-Hoffman sold herbal products at seminars, over the phone and on the Internet, saying the items provided a wide range of benefits, including increased energy, stress relief and an improved love life. The herbal packages cost $40 to $129 each. A majority of consumers told Blumenthal’s office and DCP they believed they were buying one order, only to be signed up for regular shipments. The average consumer estimated their loss at about $200.

Content Last Modified on 5/12/2010 11:11:34 AM

Printable Version

Guest

Look up every company on earth online and there are always nasty people out there, sad but true..

For the sad hater who wrote this--you need to know the facts, first of all she won the lawsuit and was proven right. Not many companies out there can say they only had one issue re their policies in this litigant happy society I can tell you! Secondly, the BBB gives them an A rating and the complaint dept sided with THEM because the client who wrote this clearly knew the policies as she admitted so when she was caught in her own lies saying she didn't know the policies but the records proved she was told them very very clearly as did her invoice-she looked like a real fool when she admitted she was just upset because she cancelled late and conceded she wasn't telling the truth and just wanted her money back as her husband was upset about her spending habits?! She even changed her original order noting the verbiage Auto Ship!...Same with her friend who also wrote this nonsense and her bank also immediately sided with us and stated she has had literally over 2 dozen issues with companies...wish we had known that before taking her on as a customer. Oh well, in life there will always be sad toxic people out there but for the rest of us classy people lets make the world a better place, stop bad mouthing each other and spread love, joy and kindness out into the world, it will serve you a LOT better.

Ps be warned the gal who wrote this nonsense WAS sued and we won $50,000-these type of lies and defamation will NOT be tolerated, not now not ever by us

Guest

By the way, if you knew anything about the company owner you would know as well she has been on the Today Show, Martha Stewart Living, ABC, HSN and over 100 other media outlets as well as tirelessly worked to save abused animals and even started a foundation called a Life in Chains is No Life for Man's Best Friend. In addition, she educated children in over 6 schools on teaching kids to start their own business (even has a son who was on tv for his own business he began at age 9!) and she volunteered for over 6 years at her area senior homes as a companion for those who didn't have visitors.

She worked on the Save the Seals program as well and was even nominated as the Entrepreneur of the Year...I doubt the hateful woman who wrote this garbage can claim even 1 percent of such accolades in her life...she is clearly a sad, bitter person. I guess more to be pitied than scorned.

Guest

By the way, if you knew anything about the company owner you would know as well she has been on the Today Show, Martha Stewart Living, ABC, HSN and over 100 other media outlets as well as tirelessly worked to save abused animals and even started a foundation called a Life in Chains is No Life for Man's Best Friend. In addition, she educated children in over 6 schools on teaching kids to start their own business (even has a son who was on tv for his own business he began at age 9!) and she volunteered for over 6 years at her area senior homes as a companion for those who didn't have visitors.

She worked on the Save the Seals program as well and was even nominated as the Entrepreneur of the Year...I doubt the hateful woman who wrote this garbage can claim even 1 percent of such accolades in her life...she is clearly a sad, bitter person. I guess more to be pitied than scorned.

Guest

For the sad hater who wrote this--you need to know the facts, first of all she won the lawsuit and was proven right. Not many companies out there can say they only had one issue re their policies in this litigant happy society I can tell you!

Secondly, the BBB gives them an A rating and the complaint dept sided with THEM because the client who wrote this clearly knew the policies as she admitted so when she was caught in her own lies saying she didn't know the policies but the records proved she was told them very very clearly as did her invoice-she looked like a real fool when she admitted she was just upset because she cancelled late and conceded she wasn't telling the truth and just wanted her money back as her husband was upset about her spending habits?! She even changed her original order noting the verbiage Auto Ship!...Same with her friend who also wrote this nonsense and her bank also immediately sided with us and stated she has had literally over 2 dozen issues with companies...wish we had known that before taking her on as a customer.

Oh well, in life there will always be sad toxic people out there but for the rest of us classy people lets make the world a better place, stop bad mouthing each other and spread love, joy and kindness out into the world, it will serve you a LOT better.

Ps be warned the gal who wrote this nonsense WAS sued and we won $50,000-these type of lies and defamation will NOT be tolerated, not now not ever by us. Thank you to the other 10,887 clients we have had over the years who are so supportive and love us.

Guest
reply icon Replying to comment of Guest-646892

Straight from the CT Attorney General's office

2010 Press Releases

Connecticut Attorney General's Office

Press Release

Attorney General Announces Consumers To Receive $88,000 In Settlement Of Sunrise Herbal Lawsuit

May 12, 2010

Attorney General Richard Blumenthal today announced that Sunrise Herbal Remedies, Inc. of Bethel and its owner Valerie Hawk-Hoffman will make full refunds to consumers -- a total of $88,000 -- settling a state lawsuit alleging unwanted deliveries and abusive collection practices.

Blumenthal sued the company and Hawk-Hoffman in 2007 on behalf of Department of Consumer Protection (DCP) Commissioner Jerry Farrell, Jr. More than 370 consumers have filed complaints about Sunrise Herbal -- also known as Sage Advice, Inc. and Herbs and Teas -- with Blumenthal’s office and DCP.

Hawk-Hoffman and her company agreed to a settlement ensuring full restitution to all consumers who complained to DCP and Blumenthal’s office. She and her company denied any wrongdoing in the settlement.

“This settlement guarantees full restitution -- 100 cents on the dollar -- for as many as 400 consumers who allege Ms. Hawk-Hoffman and her company sent and billed them for products they never ordered,” Blumenthal said. “Some consumers who placed a single order alleged they instead received monthly shipments. Others complained of signing up for once monthly deliveries only to be sent products two or three times a month. Still others complained of difficulties in canceling orders, as well as allegedly abusive collection practices for moneys they said they did not owe.

“This agreement settles serious charges and assures consumers get back all alleged overcharges and payments for disputed orders,” Blumenthal said.

Sunrise Herbal and Hawk-Hoffman sold herbal products at seminars, over the phone and on the Internet, saying the items provided a wide range of benefits, including increased energy, stress relief and an improved love life. The herbal packages cost $40 to $129 each. A majority of consumers told Blumenthal’s office and DCP they believed they were buying one order, only to be signed up for regular shipments. The average consumer estimated their loss at about $200.

Content Last Modified on 5/12/2010 11:11:34 AM

Printable Version

Guest

Wow - I was so hoping Valerie was starting a new life. This lady's name/s are Valerie Hawk Hoffman or Valerie Holland Furey.

She's recently remarried & lives/d in St. Augustine, but she first started her scams in Conneticut where her business, Sunrise Herbal Farms was sued by the Conn. Attorney General after 400 complaints to the BBB. (Just google her name and Conn.

lawsuit and you should have pleanty to go on.) She and her husband quickly moved to Maine and then Florida. She always writes profusely on complaint blogs using numerous names defending herself and hollowly threatening to sue those who complain. Contact your Florida BBB and Attorney General.

Maybe they can finally shut her down. She must be stopped from continuing taking money from innocent people.

Guest

Has anyone actually gotten their money back from these people?? I tried to get my bank to get it back and they could not.

I am trying to get Ken Amaro from First Coast News to help.

I hope he can stop them. I also went to the Better Business Bureau but they do really do anything but give them a bad review.

Guest
reply icon Replying to comment of Guest-596810

The person who runs this company was sued for scamming consumers in Connecticut. Her name is currently Valerie Furey (newly married).

When she sued by the Attorney General's office in CT. for her auto ship policies and billing in CT.

her name was Valerie Hoffman. Do a search on Ripoff Reports to see the complaints again this woman.

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DiW W
map-marker Saint Augustine, Florida

SCAMMED by NatureGirlHerbs.com & Earth Herbs

Earth Herbs, NatureGirlHerbs.com, Ally is unethical. I don't know if the product works or doesn't work but the sale tactics are shameful. She indicate drops at the event but when you read the bottle it's dropper full so a 4 oz bottle will only last days. They do not disclose the auto-ship at the time of purchase well sort of, it's on piece of paper shoved in the bag. She over bills the credit card, I had 2 charges with-in 10 days (Pris Hawk is how it bills on your credit card). Earth Herbs, NatureGirlHerbs.com,EarthHerbPlants@***.com, MountainTd@***.com, Ally
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Loss:
$650
2 comments
Guest

She is still at it. It's amazing that the Connecticut situation did not stop this scammer.

Guest

This lady's name/s are Valerie Hawk Hoffman or Valerie Holland Furey. She lives/d in St.

Augustine, but she first started her scams in Conneticut where her business, Sunrise Herbal Farms was sued by the Conn. Attorney General after 400 complaints to the BBB. (Just google her name and Conn.

lawsuit and you should have pleanty to go on.) Contact your Florida BBB and Attorney General. Maybe they can finally shut her down.

View more comments (1)
Anonymous
map-marker Perry, Florida

Don't buy from Nature Girl Herbs

I got scamed ,thinking I was buying a one time purchase. I got nothing stating that I would be auto shipped their silly product. But no, they had to charge my card four times in less than a month's time . A total of about 600 dollars. I had to cancel the card. They kept charging to my card and didn't even send the product. I don't want their stuff anyway. Nature Girl Herbs has bad business practices. Also there is no way of contacting them in site other than e-mail. They don't respond to that either. Bad company Shame, shame
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Loss:
$600
14 comments
Guest

I can't believe that 8 years later Valerie is still up to her same old tricks. Submit a report to the BBB. Attach a copy of this http://www.ct.gov/ag/cwp/view.asp?A=2341&Q=460056. It is the lawsuit result from the CT Attorney General to Sunrise Herbal Farm/Remedies- Valerie's business here in CT. If you want all my evidence, which includes emails, voicemails etc, I can send it to your Attorney General's office. It was very helpful information that helped make the case here in CT. Here is the letter off the Attorney General's website:

2010 Press Releases

Connecticut Attorney General's Office

Press Release

Attorney General Announces Consumers To Receive $88,000 In Settlement Of Sunrise Herbal Lawsuit

May 12, 2010

Attorney General Richard Blumenthal today announced that Sunrise Herbal Remedies, Inc. of Bethel and its owner Valerie Hawk-Hoffman will make full refunds to consumers -- a total of $88,000 -- settling a state lawsuit alleging unwanted deliveries and abusive collection practices.

Blumenthal sued the company and Hawk-Hoffman in 2007 on behalf of Department of Consumer Protection (DCP) Commissioner Jerry Farrell, Jr. More than 370 consumers have filed complaints about Sunrise Herbal -- also known as Sage Advice, Inc. and Herbs and Teas -- with Blumenthal’s office and DCP.

Hawk-Hoffman and her company agreed to a settlement ensuring full restitution to all consumers who complained to DCP and Blumenthal’s office. She and her company denied any wrongdoing in the settlement.

“This settlement guarantees full restitution -- 100 cents on the dollar -- for as many as 400 consumers who allege Ms. Hawk-Hoffman and her company sent and billed them for products they never ordered,” Blumenthal said. “Some consumers who placed a single order alleged they instead received monthly shipments. Others complained of signing up for once monthly deliveries only to be sent products two or three times a month. Still others complained of difficulties in canceling orders, as well as allegedly abusive collection practices for moneys they said they did not owe.

“This agreement settles serious charges and assures consumers get back all alleged overcharges and payments for disputed orders,” Blumenthal said.

Sunrise Herbal and Hawk-Hoffman sold herbal products at seminars, over the phone and on the Internet, saying the items provided a wide range of benefits, including increased energy, stress relief and an improved love life. The herbal packages cost $40 to $129 each. A majority of consumers told Blumenthal’s office and DCP they believed they were buying one order, only to be signed up for regular shipments. The average consumer estimated their loss at about $200.

Content Last Modified on 5/12/2010 11:11:34 AM

Guest

These comments posted are cruel and appalling and are not at all based on fact. Even the owner information and business location is totally inaccurate so I am sure this party will be sued by that woman they are illegally defaming as well. Slander and defamation is very very serious folks. Look up basically every company out there these days and there are unpleasant people saying terrible things about them, its truly awful and must be stopped.

All clients are given paperwork stating the company is an Auto Ship company ( as several in posts admit ) and the invoices also state the policies and its explain to clients that they ship on a regular basis as well at every single event-its very very clear and its under 1 percent of the customer base that abuses the internet this way and claims to be so confused. In reality its very clear, these clients are not at all confused they are simply

trying to bully the company out of the policies and in these cases they admitted they were aware of the policies and were quickly caught in their own mistruths which is why the credit card company sided with the company.

How very sad and transparent, this lady posting under several names and even stating in her paperwork there was a flyer stating that this was an Auto Ship company. She even went so far as to provide further false information saying she could not reach the company but then later admitted the company responded within minutes when she emailed (as did the other poster). This made her really look ridiculous and the rep she complained to stated she felt badly but actually chuckled at the inconsistencies of her story.

The bottom line is the client had a choice not to purchase or to cancel if she did not want ongoing orders and when she did eventually cancel her request was immediately honored that very day. Sadly the company did have to sue one of the ladies who posted such horrible comments and it was a blessing the judge awarded over $50,000. Defamation cannot be tolerated. This client even goes so far to say the positive comments were written by the company..oh really? How would she know that? That is yet another mistruth based on her goal to defame, not on fact as the kind posts were written by clients who have been with the company for over a decade and were simply reiterating how clear the policies are.

This party clearly has freedom of speech confused and lucklily the judge agreed her statements were nothing short of vexatious and disturbing. She is clearly a very unhappy person and for that I pity her but the company could not stand back and have her harm them when they work so hard and have such wonderful customer service. Not many companies out there can say they respond to clients 365 a year within minutes in nearly every case and also do the wonderful things for the environment, animal causes and and consumers. I can only imagine how this person who posted will feel if we decide to post unkind mean things about her-internet abuse will NOT be tolerated. Life is short, be kind and say good things about each other.

Guest

This lady's name/s are Valerie Hawk Hoffman or Valerie Holland Furey. She's recently remarried & lives/d in St.

Augustine, but she first started her scams in Conneticut where her business, Sunrise Herbal Farms was sued by the Conn. Attorney General after 400 complaints to the BBB. (Just google her name and Conn. lawsuit and you should have pleanty to go on.) She and her husband quickly moved to Maine and then Florida.

She always writes profusely on complaint blogs using numerous names defending herself and threatening to sue those who complain. Don't worry - I've been warning people for 8 years and she hasn't sued me yet but she can't because everything is based in fact.

Contact your Florida BBB and Attorney General. Maybe they can finally shut her down.

Guest

The person who runs this company was sued for scamming consumers in Connecticut. Her name is currently Valerie Furey (newly married).

When she sued by the Attoney General's office in CT. for her auto ship policies and billing in CT.

her name was Valerie Hoffman. Do a search on Ripoff Reports to see the complaints again this woman.

Guest

I too have been scammed by this company. Your credit card will be charged an exorbitant price for the products...

twice each month. Neither the representative's name or address is available to the consumer... you can only contact them via email. And, when asked for the address, they will simply ignore you.

This prevents you from returning the product for a refund. Stay away from this company!!!

Guest

I have been getting orders for years from this company and love their quality and customer service. People need to read and follow their policies it says cancels are the 15th of the month before.

Guest

I recently received 4 bottle of your product which i did not order and do not want. I will send the product back to you and expect a refund of 176.97.

I originally purchased four bottles at a craft show in Cagan Crossings in February at a show price of 127.??. When if get my credit union statement, I was charged 176.97.

I request a refund of the difference. My friend was only charged the 127.??.

Guest
reply icon Replying to comment of Guest-447378

I had the same thing happen to me.

Guest

I too have been scammed by this company---I never even ordered anything online, I purchased a bottle one time at my local Farmers Market and they keep charging my debit card over and over for nothing. STAY AWAY FROM THIS COMPANY!

Guest

There 4 comments written about how wonderful this company is are all written by the owner of the company. She can't fool anybody. what a scamer

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